The bottom section of our 2nd stage is blue (cold) all the way on an infrared thermal image. This is a 4 stages preheat/precalciner system. Curious thing is that our thermocouple is showing a normal temperature. We do have dip tubes out on the third stage, but I wouldnt expect this to be causing a complete bypass/shortcircuit around the 2nd stage, material flow into tipping vavle to 3rd stage is somewhat restricted by what appears to be buildup (but no completely).

Any ideas/suggestions besides hard buildup?