FLSmidth has agreed with HeidelbergCement on a one-year service agreement contract to support its cement plant in Kjøpsvik in Norway.

The service agreement between HeidelbergCement and FLSmidth is based on a partnership between FLSmidth's global team of specialists and the HeidelbergCement Kjøpsvik operators and process engineers. The FLSmidth team will real-time monitor and diagnose the plant and advise the Kjøpsvik process operators and process engineers on improvements, increasing availability and reducing operating costs, while at the same time ensuring the plant will maximise its performance, the Danish company said in a statement.

"Optimising equipment performance is difficult without the access to a wide range of specialists. It is not easy for customers with plants often in remote corners of the world to recruit specialists. We have an experienced global specialist team ready to support the customers at all hours of the day anywhere in the world," said Skage Hem, Vice President, Global R&D, FLSmidth Customer Services.